1. The fundamentals of testing

• Why is testing necessary? Harm caused by defects in software; root causes; testing and quality assurance; what is testing? General testing principles; Fundamental test process and the psychology of testing.

2. Testing throughout the software life cycle

• Software development models; test levels, objectives, objects and targets of testing; functional, non-functional, structural and change-related testing; confirmation, regression and maintenance testing.

3. Static techniques

• Reviews and the test process; typical formal review process; different types of review: informal review, technical review, walkthrough and inspection; static analysis tools.

4. Test design techniques

•  Identifying test conditions and designing test cases; equivalence partitioning; boundary value analysis; decision tables; state transition diagrams, use case testing; statement and decision coverage; control flows using statement testing and decision testing; experience based techniques; choosing techniques.

5. Business Analyst Skills Introduction to Business

• Introduction to Business Process Analysis
• Why Business Analysis
• Roles and responsibilities of a Business Analyst
• Key concept of business analysis
• What is domain knowledge?
• How to adapt with different domains

6. Test management 

Test organization, planning and estimation; ‘Standard for Software Test Documentation’ (IEEE 829); exit criteria; test progress monitoring and control; metrics and reporting; configuration management; risk and testing; incident management; incident reporting.

7. Tool support for testing

• Types of test tool; effective use of tools; potential benefits and risks; introducing tools.